Refund policy

Refund & Returns Policy

Last Updated: June 4, 2026

At Online Store, we are dedicated to providing a positive shopping experience. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

Return Requests

Returns may be requested within 14 days after the order has been delivered.

To qualify for a return:

The item must be unused and in its original condition.
All original packaging, accessories, and documentation must be included.
Proof of purchase is required.

Refund Processing

Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.

Please note:

Original shipping fees are not refundable.
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.